Returns Policy

At Whimsyias, we only sell products that have gone through a careful testing and selection process for overall quality. To complete the excellent experience, we offer a full 365 days to return your product.

We work hard to be as environmentally friendly as possible. That’s why we also offer an amazing refund policy for all orders. If you want to avoid unnecessary emissions from return shipping, scroll down to “refunds” to find more details about it.

We accept all returns within 365 days of the order placement date, regardless of the reasons behind the return. You can return any product as long as the item has not been used, is in the same condition as upon arrival, and all original packaging is intact.

To return the item(s), contact us at support@whimsyias within 30 days of receiving the item(s) and let us know the order number, item name(s), and the reason for the return. We will then provide you with the address and necessary details about returning the item(s) to us.

We require a working tracking number for all returned packages. Once the tracking number shows that the package is delivered to us and we have verified the condition of the item(s), we will issue a refund for the returned item(s).

All returns are processed individually and go through verification. After we have received your return, the returned items will be refunded either in cash or credit.

If an order is declined by the receiver at the time of delivery and gets returned to our warehouse, a refund will not be issued.

The customer is responsible for the safe return of the product. Also, the customer is responsible for all shipping, handling, and packaging costs of the returned item(s).